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Accessories Galaxy Phone and Repair Shop · Shop G35, Platinum Plaza, Tom Mboya Street, Nairobi

+254758750384

shop@accessoriesgalaxy.co.ke

Monday to Saturday, 8:30am – 7:00pm
Sunday, 10:00am – 5:00pm

Official M-Pesa: Pay Bill 247247 · Account 750384. We never ask you to pay to any other number.

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  • Laptop accessories

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  • Oraimo
  • Amaya

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© 2026 Accessories Galaxy Phone and Repair Shop · Shop G35, Platinum Plaza, Tom Mboya Street, Nairobi

Accessories Galaxy Phone and Repair · Kenya

Frequently asked questions

Wholesale accessories, bulk pricing, M-Pesa, KRA ETR receipts, and Shop G35 pickup in Nairobi CBD.

Quick answers about shopping, phone repair, orders, M-Pesa, and visiting Shop G35 in Nairobi CBD shop. For repair quotes, see repair services or browse guides & articles.

Shopping & accessoriesWholesale & bulk supplyPhone repairOrders & deliveryPaymentVisit usGeneral pricingTurnaround timePickup & deliveryQuality & warrantyTrust & reliabilityContact & support

Shopping & accessories

Products, brands, and buying from our Nairobi shop.

Shopping & accessories

What phone accessories do you sell in Nairobi?
We stock fast chargers, Type C and Lightning cables, wireless earbuds, power banks, screen protectors, phone cases, laptops, laptop bags and stands, and branded lines such as Oraimo, Amaya, Anker, and Baseus. Browse the online shop or visit us at Shop G35, Platinum Plaza, Nairobi CBD.
Do you sell laptops and laptop accessories in Nairobi?
Yes. We sell laptops plus bags, chargers, stands, USB hubs, keyboards and mice. Browse Laptops and Laptop accessories in the shop, or the laptop accessories Nairobi page. Pay with M-Pesa, collect at Shop G35, or Bolt Send at your cost.
Do you sell Oraimo and Amaya products?
Yes — Oraimo and Amaya are among our most requested brands for earbuds, cables, and power banks. Search the shop by brand or ask on WhatsApp if you need a specific model.
Can I buy accessories online and pick up in store?
Yes. Pay with M-Pesa and collect at Shop G35, Platinum Plaza. Most deliveries go by Bolt Send — you pay the rider. Pickup Mtaani is for non-electronics only.
Do you have Galaxy Pro and Galaxy Street product lines?
Yes. Use the shop filters for Galaxy Pro (premium) or Galaxy Street (affordable) lines to browse curated accessories at different price points.
How do I find cheap phone accessories in Nairobi?
Visit our CBD shop or browse the shop page for budget-friendly cables, chargers, and cases. Prices are shown in KES; message us on WhatsApp if you need a recommendation for your phone model.
Where can I buy an iPhone charger in Nairobi CBD?
Accessories Galaxy at Shop G35, Platinum Plaza, Tom Mboya Street, Nairobi CBD stocks Lightning and USB-C iPhone chargers. Browse the shop, pay with M-Pesa, collect at Shop G35, or use Bolt Send. See our iPhone charger guide in Articles for model tips.
How much is an iPhone charger in Kenya?
Prices vary by brand and wattage — from budget cables to 20W+ fast-charging kits. Check live KES prices on our shop page or message WhatsApp with your iPhone model for a quote.

Wholesale & bulk supply

Minimum quantities, value-based pricing, and requesting a trade quote.

Wholesale & bulk supply

How can I buy phone accessories wholesale in Kenya?
Open the Wholesale supply page, select the chargers, cables, cases, screen protectors, power banks, earbuds, or other accessories you need, enter quantities, and send the live quote to us on WhatsApp. We confirm stock, delivery, and the final price with you.
What is the minimum wholesale quantity for accessories?
Buy fewer than 5 units at the normal retail price. For eligible products priced up to KES 2,500, the more units you buy, the lower your price per unit becomes through the 5, 10, 25, 50, 100, 250 and 500+ unit tiers. Products above KES 2,500 are retail only and can receive a separate business quotation.
How is the minimum wholesale price calculated?
Retail prices remain the normal starting prices. For eligible products, wholesale prices use the 5-24 unit price as a base and interpolate toward the 500+ unit price as quantity increases. The calculated price is never below product cost plus minimum profit or above retail price.
How do I request a wholesale quotation?
On the Wholesale page, add at least 5 of each product, open the quote, and send it on WhatsApp. We confirm stock, Bolt Send or Shop G35 pickup, and your KRA ETR receipt.
Who can order wholesale phone accessories from you?
We supply phone shops, electronics retailers, resellers, repair businesses, online sellers, offices, schools, and other organizations across Kenya. You can build a mixed order instead of buying only one product type.
Do you issue a KRA ETR receipt?
Yes. After M-Pesa payment we issue a KRA ETR receipt for retail and wholesale accessory orders. Ask at pickup or on WhatsApp if you need the receipt for your shop records.

Phone repair

Screen, battery, charging port, and walk-in repair in CBD.

Phone repair

Where is your phone repair shop in Nairobi?
Accessories Galaxy Phone and Repair is at Shop G35, Platinum Plaza, Tom Mboya Street, Nairobi CBD. Walk in to Shop G35 for screen, battery, charging port, and laptop repair — no appointment needed for quotes.
Do you repair Samsung, iPhone, and Tecno phones?
Yes. We repair Samsung, iPhone, Tecno, Infinix, OPPO, Xiaomi, Vivo, Huawei, and other brands — plus HP, Dell, Lenovo and other laptops. Tell us your model on WhatsApp or at the counter for an accurate quote.
Do you repair laptops in Nairobi CBD?
Yes. We repair laptop screens, batteries, charging ports, keyboards, SSDs, RAM, trackpads, motherboards, liquid damage, and data recovery at Shop G35, Platinum Plaza. Walk in or WhatsApp your model for a quote.
Where can I repair my phone near Thika Road?
Visit Accessories Galaxy Phone and Repair at Shop G35, Platinum Plaza on Tom Mboya Street. We are easy to reach from Super Metro stage, Globe Roundabout and the nearby Tea Room.
Do you repair Samsung and Tecno phones near Super Metro stage?
Yes — our Nairobi CBD repair shop handles Samsung and Tecno screen repairs, battery changes, and charging port fixes. Message us on WhatsApp or call for a fast quote.
How much does phone screen replacement cost in Kenya?
Screen replacement price depends on your phone model and part quality. We inspect the device first and quote before repair — message us on WhatsApp with your model for a guide price.
Can I pay for phone repair with M-Pesa?
Yes. Repairs and accessories are paid via M-Pesa Pay Bill. You receive a quote after inspection, then pay the agreed amount.
Do you sell phone accessories and do repairs in the same shop?
Yes — we are a phone repair and accessories shop. Buy chargers, cables, power banks, or earbuds while your device is being assessed or after repair.
Do you offer pickup and delivery for repairs?
Yes. We offer pickup & delivery within Nairobi where available for an additional fee — book online at /phone-repair-pickup-nairobi or message us on WhatsApp/Call +254758750384. Pickup availability and fees depend on your area.
Can I get a WhatsApp quote before visiting?
Yes — send photos of the device and a short description of the fault to WhatsApp/Call +254758750384. We provide a guide price but the final quote is given after inspection.
Do you provide a warranty for repairs?
We offer a 30-day limited warranty on parts and workmanship for most repairs (unless otherwise stated). The warranty covers defective parts and installation, not accidental damage or water exposure. Keep your receipt.
Should I back up my phone before repair?
Yes — always back up your data before handing over the device. We attempt safe handling but cannot guarantee data preservation. We can assist with backup on request (may incur a small fee).
What are typical price ranges for recent flagship and mid-range phones?
Typical screen repair price ranges (guide prices): - Samsung S26 Ultra: KES 55,000–85,000 (premium genuine parts or high-grade OEM) - iPhone 17: KES 60,000–90,000 (original or high-quality replacement) - Google Pixel 10: KES 38,000–65,000 - OnePlus 15: KES 32,000–55,000 - Redmi Note / mid-range Android (Tecno, Infinix, Redmi): KES 6,500–12,500 Battery replacement (guide prices): - Flagship phones: KES 4,000–9,000 - Mid-range / budget phones: KES 1,500–4,500 Charging port repair (guide prices): - Typical smartphones: KES 2,000–6,000 (depends on part & labour) All prices are guide estimates — final quote after inspection. For a quick WhatsApp guide price, message us: https://wa.me/254758750384?text=Hi%20Accessories%20Galaxy%2C%20I%20need%20a%20quote%20for%3A%20Screen%20repair
How long does a typical phone repair take?
Screen and battery jobs often complete the same day when parts are in stock. Charging port repairs may take longer if parts must be sourced. We give a timeline after inspection.
Do I need an appointment for phone repair?
No appointment is required for quotes. Walk in to Shop G35, Platinum Plaza, or WhatsApp your phone model and issue for guidance before you travel.

Orders & delivery

Online orders, pickup, and tracking.

Orders & delivery

How do I track my online order?
Use the Track order page with your order reference and phone number. You will also receive updates when your order is ready for pickup or dispatched.
Do you deliver phone accessories to other towns in Kenya?
Yes — we serve all 47 Kenya counties. Most orders go by Bolt Send; you pay the rider. Pickup Mtaani is for non-electronics only. Super Metro is available for upcountry bus parcels at your expense. See our Areas page. Repair is by request at Shop G35.
Do you offer delivery in Nairobi?
In Nairobi we usually send with Bolt Send — you pay the rider, separate from M-Pesa Pay Bill. You can also collect at Shop G35. Pickup Mtaani is offered only for non-electronics (cases, cables, mounts).
What if an item is out of stock?
Out-of-stock items are marked on the shop. Contact us on WhatsApp — we may have alternatives in store or can advise when restock is expected.
What is your return policy in Kenya?
You can return unused accessories in original packaging within 7 days, free of charge, in store at Shop G35, Platinum Plaza, Nairobi CBD. Full details are on our Return policy page.

Payment

M-Pesa, paybill, checkout, and KRA ETR receipts.

Payment

Which payment methods do you accept?
We accept Equity M-Pesa Pay Bill only — paybill 247247. Use account 750384.
What is your M-Pesa Pay Bill business number?
Equity M-Pesa Pay Bill only. Paybill: 247247. Account number: 750384. We do not accept Till or Send Money.
Is M-Pesa payment secure for online orders?
Yes — payments go through Safaricom M-Pesa. Keep your confirmation SMS and order reference until your order is collected or delivered.
Do I get an ETR receipt when I buy accessories?
Yes. Paid shop and wholesale orders include a KRA ETR receipt so you have a proper tax invoice for your records. Request it at Shop G35 pickup or on WhatsApp after payment.

Visit us

Location, hours, and getting to our shop.

Visit us

Where is Accessories Galaxy Phone and Repair located?
Accessories Galaxy Phone and Repair is at Shop G35, Platinum Plaza, Tom Mboya Street, Nairobi CBD. We are in Nairobi CBD on Tom Mboya Street — enter Platinum Plaza and come to Shop G35.
What are your opening hours?
Monday to Saturday, 8:30am – 7:00pm. Sunday, 10:00am – 5:00pm. Public holidays may differ. Call or WhatsApp before you travel. Online orders are accepted any time.
Is there parking near Platinum Plaza?
CBD parking is limited; many customers use matatu or ride-hailing to Tom Mboya / Platinum Plaza. Ask on WhatsApp for the easiest drop-off point.
Which phone brands do you repair?
We repair Samsung, iPhone, Tecno, Infinix, OPPO, Xiaomi, Vivo, Huawei, and other popular brands sold in Kenya. Bring the device for inspection so we can confirm parts availability.

General pricing

Pricing guidance and how to get a quote.

General pricing

How much does phone screen replacement cost in Nairobi?
Prices depend on the phone model and screen type. Entry-level phones start from around KES 2,500–3,500, while high-end models such as Samsung S series and iPhones can range higher due to premium parts. Message us on WhatsApp for a model-specific guide price.
How much is Samsung screen replacement in Nairobi?
Samsung A series repairs are typically more affordable, while S series and flagship models cost more due to AMOLED displays and higher part costs. Exact prices depend on model and part quality.
How much does iPhone screen repair cost in Nairobi?
iPhone screen repair costs vary by model and year. Older iPhones are generally less expensive to repair; newer models with OLED or high-refresh displays carry higher parts costs. Contact us for a quote.
Do you offer affordable phone repair in Nairobi CBD?
Yes — we provide competitive pricing and both original and high-quality compatible parts so you can choose a balance of price and quality.
Can I get a quote before repair?
Yes. Send your phone model and photos to our WhatsApp/Call number for a guide price; final price is confirmed after inspection.

Turnaround time

Repair timelines and same-day options.

Turnaround time

How long does phone repair take?
Most screen replacements and common repairs are completed the same day when parts are in stock. Complex diagnostics or parts sourcing may take longer.
Do you offer same-day repair?
Yes — same-day repair is available for many services depending on parts availability and workload.
Can I wait for my phone to be repaired?
For quick repairs you can wait at our shop; longer jobs may require leaving the device with us. We will provide an estimated time after inspection.

Pickup & delivery

Pickup, delivery and collection options.

Pickup & delivery

Do you offer pickup and delivery services?
Yes — pickup & delivery across Nairobi is available where configured. Fees and availability depend on your area; book via the pickup page or message WhatsApp.
Can someone collect my phone for repair?
Yes — we can arrange collection for an additional fee. Provide the pickup address and contact phone when booking.
Do you return the phone after repair?
Yes — we deliver repaired devices back to you after testing and confirmation.

Quality & warranty

Warranty, parts, and safety.

Quality & warranty

Do you offer warranty on repairs?
We offer a limited warranty (typically 3 days for most repairs). The warranty covers workmanship and defective parts, not accidental damage.
Do you use original parts?
We offer both original (where available) and high-quality compatible parts. We recommend original parts for flagship models when long-term durability is desired.
Is it safe to leave my phone with you?
Yes — devices are handled securely and we log all devices taken in for repair. We recommend backing up data before handing over the device.

Trust & reliability

How we handle devices, communication, and corporate clients.

Trust & reliability

How do I know my phone is safe with you?
We handle devices in a structured, secure environment at Platinum Plaza. Every repair is logged and tracked so we can account for devices and ensure proper handling.
Do you open or repair phones in front of customers?
For simple jobs we can repair while you wait; for complex repairs we follow a controlled process to ensure quality and safety and may perform the work in a secured area.
Will my data be safe during repair?
Yes — we respect client privacy. We do not access personal data and recommend you secure your device and back up your data before repair.
Do you explain the problem before repairing?
Yes — we diagnose the device, explain the issue and available solutions, and present the cost before proceeding.
Will I be charged without approval?
No — we only carry out repairs after you approve the quoted price.
Do you provide a receipt after repair?
Yes — every repair includes a clear receipt showing the service performed and warranty terms.
Do you offer warranty after repair?
Yes — we provide a limited service warranty (typically 3 days) so you can confirm proper functionality after repair.
What happens if the issue comes back after repair?
If the problem recurs within the warranty period we will assess and resolve any issue related to the original repair.
Do you use genuine parts?
We offer both original and high-quality compatible parts and explain the trade-offs so you can make an informed choice.
Why are some repairs more expensive than others?
Costs depend on model complexity and part type — flagship devices and OLED screens cost more due to higher part and repair complexity.
Do you have experience repairing phones?
Yes — we repair a wide range of Android and iOS models daily and have an experienced team handling diagnostics and repairs.
Can I trust your diagnosis?
Yes — we provide honest, transparent assessments based on the device condition and explain recommended work before proceeding.
Do you handle repairs professionally?
Yes — our workspace is clean, organized, and set up for precise repairs with logged device handling.
What if my phone cannot be repaired?
If a device is beyond repair we will inform you after diagnosis and avoid unnecessary charges.
Do you rush repairs?
We prioritise efficient turnaround without compromising quality to ensure reliable results.
Can I contact you after the repair?
Yes — we offer follow-up support and are available for questions after service.
Do you serve corporate or professional clients?
Yes — we work with individual and corporate clients and can support tailored billing or bulk repairs.
Is your location safe and accessible?
Yes — we are inside Platinum Plaza on Tom Mboya Street near major landmarks and transport routes for secure and easy access.
Do you offer clear communication during repair?
Yes — we keep clients informed during the repair process when appropriate and provide timely updates.
Why should I choose your service?
We combine a convenient CBD location, transparent pricing, professional handling, and efficient turnaround for a trustworthy repair experience.
Will I be informed of the cost before repair?
Yes — we confirm prices before starting any repair work.
Do you handle business or corporate clients?
Yes — we support individual and corporate clients with tailored billing and bulk repair options.

Contact & support

How to reach us and pre-visit help.

Contact & support

How can I contact you?
Call or WhatsApp +254758750384 for quick quotes and booking. Email shop@accessoriesgalaxy.co.ke. You can also visit Shop G35, Platinum Plaza, Tom Mboya Street, Nairobi CBD.
Do you assist first-time customers?
Yes — we guide first-time customers through diagnosis, pricing, and the repair process.
Can I ask questions before visiting?
Yes — use WhatsApp or call for pre-visit guidance and to check parts availability.